Used primarily as a hydrophilic chain extender and cross-linking agent in the production of waterborne polymers and resins, particularly in the synthesis of polyurethane foams and coatings. It imparts water dispersibility and enhances the durability and flexibility of the final product. Additionally, it is employed in the manufacture of adhesives and sealants, where it improves bonding strength and moisture resistance. In the textile industry, it serves as a softening agent for fibers, providing a smoother texture. It is also utilized in the formulation of personal care products, such as hair dyes and skin creams, due to its ability to stabilize and enhance product performance.