Used as a key intermediate in the synthesis of pharmaceuticals, particularly in the development of antiviral and anticancer agents. Its structure supports the formation of bioactive molecules due to the presence of both amino and hydroxyl functional groups on the benzimidazole core. Commonly employed in research for designing kinase inhibitors and DNA-interacting compounds. Also utilized in the preparation of fluorescent probes and dyes owing to its favorable photophysical properties. Shows potential in coordination chemistry as a ligand for metal ions in catalytic systems.